November 22, 2009
UTNE READER

Undercover in a Chicken Factory

(Page 5 of 9)

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When Michael told them there would soon be only one harinero, Roberto and Alejandro used their seniority to find other positions. Michael posted the job but no one in the plant wanted it, Roberto says. "It was too much work. So he had to get a new guy who couldn't say no -- someone like you."

Roberto is right, but he's being less than candid. Giving up the position did matter to him. Alejandro is more blunt: "I had eight years as harinero. I like the job. It's like family here. It doesn't mean anything to Michael. For him it's just a job and we're just Mexicans. He doesn't know anything anyway. I wanted to stay, but why? Fuck that! Twice as much work for the same salary. I did my job well. I have nothing to be ashamed of."

During my first weeks, the line keeps shutting down. Few of the problems are tied to me, but the entire process is slowed by the fact that there is only one real harinero -- Roberto. The harinero has to fix everything, but the main problem is that the rebreader apparatus simply doesn't have enough power to circulate the flour while pushing the chicken along the belt. In short, when enough flour flows through the valves to bread the chicken, the machine bogs down and the chicken piles up and falls on the floor. This results in loud shrieks from just about everyone. As breading operator, Roberto has to shut down the line and figure out which part of the rebreader isn't working.

The possible solutions to this problem shape an ongoing struggle between Michael, Roberto, and (now) me. First, the plant mechanics could feed enough power to the machine to handle both the chicken and the flour. This is clearly what Michael wants. Second, we could run less chicken, which, by reducing the weight on the belts, would allow the rebreader to operate properly at the current power level. This is simply unthinkable to Michael. His goal is to keep the line running at top speed and at full capacity all the time.

Roberto and I adopt two strategies to keep the rebreader running. First, we change the flour frequently. Fresh flour that's not yet wet and clumpy from the chicken circulates better. Michael, however, rejects this option because it costs more. Second, we try using only as much flour as the rebreader can support. But here again Michael insists that the rebreader can handle more (old) flour and that we're running it at levels that don't bread the chicken enough.

The difficulty for Roberto and me is that Michael is simply wrong. He passes by every hour and tells us to use more flour. He then leaves, and with remarkable precision the machine bogs down. We stop the line, clean up the mess, and lower the flour to a workable level. Michael then returns, calls for more flour, and the process begins again.

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