ARLINGTON, Va. -- With some analysts predicting that Y2K willspawn billions of dollars in lawsuits because of service and product failures, businesses need alternatives to litigation, says Marc Pearl of the Information Technology Association of America, a nonprofit trade association of information technology professionals.

'Mediation needs to be encouraged, not litigation,' said Pearl, general counsel and senior vice president of government affairs for the association.

Alternative dispute resolution is a good strategy to address Y2K disputes between businesses, Pearl said. The association, along with a national alternative dispute resolution provider, JAMS/ENDDISPUTE, have developed a web site for organizations interesting in establishing a business strategy to deal with Y2K disputes before any problems actually occur.

The free information on the web site, www.itaa.org/year2000, is designed to assist companies to build alternative dispute resolution clauses into their current and future contracts with vendors, suppliers, customers, risk managers and others. If a dispute arises, it also helps businesses access ADR services.

'We are not looking at this in a postlitigation mentality, but we're more concerned with how businesses can maintain their relationships,' said Pearl. 'Most businesses, like marriages, don't enter a relationship because they want to end up in court.' But sometimes, like a marriage, businesses need to enter into a kind of pre-nuptial agreement, particularly now with the uncertainty of Y2K failures, he said.

According to Pearl, businesses should first try to resolve any potential Y2K problems without any legal intervention, even by employing mediators.